I twisted my ankle good last weekend playing tennis with my five-year-old son. We were just hitting balls against the wall at the local high school, Andrew learning how to use his new Spongebob racket, and me showing him a proper forehand.
During one of those, "See how I swing level and always watch the ba.....OUCH!" I stepped on a loose ball and fell to the ground.
OK, bad form on my part allowing loose balls on the court. I know better.
A Systems Perspective?
Later in the day with ice, swelling, and elevation, I started thinking about the pain I was enduring and how it could have been prevented. The answer is obvious... I should have not proceeded with the lesson while the court was littered with loose tennis balls. I should have checked then stopped to clean up the balls before proceeding. User error.... and I had all the tools to prevent it.
EnvisionConnect Financial Wizards?
EnvisionConnect's billing and aging wizards has a check-before-you-proceed page for just this reason.
The system shows you the anticipated outcome of the wizard before the wizard posts the results. For example, when billing for annual permits or hourly services, the system displays each of all the charges it thinks should be posted to the financial system based on your configuration and how you used the wizard.
This wizard page is designed to encourage the user to stop, print reports, and validate the anticip0ated outcome before proceeding with the "Post and Continue" button.
Taking these few extra moments certainly will prevent the pain of an incorrect billing run.
Recent Comments